At Izobaba, we take intellectual property rights—such as copyrights, trademarks, patents, designs, and trade secrets—extremely seriously. We are committed to fully protecting these rights and ensuring that all products and images shown on our website are legal and compliant. Due to the wide variety of products we provide, unintentional mistakes may still happen on rare occasions.
If you are an intellectual property owner or an authorized agent and believe that any product on our site violates your rights, please contact us right away. We promise to take quick and proper action to safeguard your legitimate interests.
Complaint Procedure
To submit a copyright or trademark infringement complaint, please send the following information to our dedicated team at: [email protected]
Identity Verification: Proof showing you are the legitimate rights owner or an authorized representative of the intellectual property.
Infringement Details: Specific description of the content or product you believe is infringing, including the exact webpage URL on our site.
Contact Information: Valid contact details including your full name, address, telephone number, and email address for our follow-up.
Good Faith Statement: A statement confirming your good‑faith belief that the disputed use is not authorized by the rights holder, its agent, or applicable law.
Intellectual Property Information: Clear identification of the intellectual property you claim is infringed, such as copyright information or trademark registration number and date.
Trademark Documentation (if applicable): For trademark complaints, please provide registration number, related URL, and additional proof of ownership or authorization.
Important Notice
Please note that the email address [email protected] is only for intellectual property and legal complaints. For general questions, order status, or product inquiries, please reach out to Customer Service. We will handle all IP-related complaints promptly.
Legal Consequences of False Claims
We welcome sincere and legitimate complaints and handle each case carefully. However, submitting false or misleading infringement notices may lead to legal liability, including compensation for damages and legal fees. If you are uncertain whether the content violates your rights, we advise consulting a legal professional before filing a complaint.
We appreciate your support in protecting intellectual property rights and will work with you to maintain full legal compliance.
